Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of Spinhub Casino services, games and related features. By registering, depositing or otherwise using the services you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree you must not use the services. 

1. Legal Status

1.1 License Number

1.1.1 Spinhub Casino operates under Anjouan Gaming licence ALSI-202501011-FI1 issued to EINRAI LTD. The licence is recorded as valid until 5 January 2027, subject to the issuing authority’s terms and any applicable renewal or suspension.

1.2 Issuing Authority

1.2.1 The stated issuing authority is Anjouan Gaming / Anjouan Offshore Finance Authority (Comoros). Use of any licence is subject to the rules and enforcement of that authority.

1.3 Jurisdiction

1.3.1 The operator is identified in public materials as EINRAI LTD (company no. HE421137). Some public-facing materials also reference another corporate entity in a different jurisdiction. Any inconsistency in corporate information will be treated as material and may be clarified by Spinhub Casino on request. The presence of an offshore licence and multiple corporate references does not alter consumer rights under applicable law in the user’s jurisdiction.

1.4 Allowed to Operate in United Kingdom

1.4.1 Spinhub Casino does not hold a United Kingdom Gambling Commission (UKGC) licence and is not authorised by the UKGC to offer regulated remote gambling services to UK consumers. UK residents must not assume the services are regulated or guaranteed by UK regulatory protections, and access from the UK may be restricted by local law.

2. Registration and Login Process

2.1 Step-by-Step Process

2.1.1 To register you must follow the site registration flow: select Register, provide a valid email and password, select country and preferred currency, complete required personal details, accept these Terms and any applicable promotional terms and confirm you meet the minimum age requirement. Email and/or phone verification may be required. Some accounts require additional identity verification (KYC) before certain services are available.

2.2 Is KYC/ID Verification Required

2.2.1 Identity verification is required prior to processing withdrawals and may be required before deposits, access to certain games, or participation in promotions. Acceptable documents include a passport, national identity card or driving licence and documents confirming address such as a utility bill. Payment methods may be subject to additional verification.

2.3 Time to Activate Account

2.3.1 Basic account activation follows successful email verification and is typically immediate. KYC review times vary; where required, verification may take up to 48 hours or longer depending on document review and additional checks. Withdrawals are processed only after any required verification is completed.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

2.4.1 Minimum age for account registration and play is 18 years. Only one account per person is permitted; duplicate accounts are subject to suspension and closure. Registration and service availability are restricted in certain jurisdictions (for example, France and its territories, Comoros, the United States and territories, FATF-blacklisted jurisdictions and any jurisdiction prohibited by the issuing authority). Users are responsible for complying with local laws; presence of site content for a geography does not imply lawful availability.

3. Games and Software Providers

3.1 Top Games

3.1.1 Spinhub Casino offers a range of slot and live titles including examples described in marketing materials. Representative games named in public materials include Gates of Olympus 1000, Book of Dead, Rise of Olympus, Book of the Fallen, Legacy of Egypt and live titles such as Crazy Time, Monopoly Live, Lightning Roulette, Mega Roulette 3000 and Speed Blackjack.

3.2 Software Providers

3.2.1 Spinhub Casino makes games available from multiple third‑party studios. Providers listed in public materials include (but are not limited to) Evolution, NetEnt, Play’n GO, Hacksaw Gaming, Quickspin, Nolimit City, Red Tiger, Amatic, Betsoft, Big Time Gaming, Wazdan, Yggdrasil, Playtech, BGaming, Ezugi, Evoplay, Playson, Novomatic, SmartSoft and Vivo Gaming.

3.3 Provider Licensing

3.3.1 Individual game providers may hold their own certifications and licences for the games they supply. The presence of licensed providers does not constitute a licence for Spinhub Casino in any market outside the operator’s own authorisation and does not imply compliance with UKGC or other national regulatory settings unless expressly stated by Spinhub Casino.

3.4 Total Game Count

3.4.1 Public references to the catalogue size vary. Game counts may differ depending on jurisdiction, domain, provider agreements and date of publication. Spinhub Casino does not guarantee any fixed number of games at any given time; the catalogue is subject to change.

3.5 Game Categories

3.5.1 Games and categories available may include slots, jackpots, Megaways, Bonus Buy, live casino, roulette, blackjack, baccarat, poker, game shows, crash/instant games, dice, mines, plinko and sportsbook. Availability of individual categories depends on jurisdiction and user eligibility.

3.6 Provably Fair

3.6.1 Where provably fair or seed‑based verification is offered for specific instant games, such features will be described in-game and accompanied by clear instructions for independent verification. Absent such in-game documentation, games should not be presumed provably fair.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

4.1.1 Promotional offers vary by time and domain. Representative welcome promotions published in public materials include multi-stage packages. For example, a Starter Pack may be described as a combined multi-deposit package split over multiple qualifying deposits. Exact bonus amounts, match percentages and free spin allocations are stated in the applicable promotion terms and in the account promotions area at the time of deposit.

4.2 Welcome offers specific to United Kingdom

4.2.1 Offers shown on UK-facing pages represent marketing content and may differ between domains. The publication of an offer on a UK-facing page does not indicate UKGC compliance. Users in the United Kingdom should verify the specific promotional terms in their account prior to deposit and should not assume promotional guarantees beyond the express terms shown to their account.

4.3 Process of activation for Welcome Bonus

4.3.1 Eligible welcome offers must be selected or activated in the Promotions/Cashier area where required and rely on a qualifying deposit. Multi-stage bonuses are applied sequentially in accordance with their terms. Promo codes may be required where expressly stated in the applicable offer.

4.4 Minimum Deposit

4.4.1 Minimum required deposit amounts for promotions are stated in the specific promotion terms. Typical minimum amounts referenced in public materials are £10 or £20 (or currency equivalent), depending on the offer and payment method. Users must consult the applicable promotion terms for precise minimums.

4.5 Wagering Requirements

4.5.1 General wagering requirements for welcome packages are specified in the applicable promotion terms. Representative public examples include a 35× wagering requirement calculated on (deposit + bonus) for standard offers and 40× for certain crypto offers. Users must calculate requirements from the exact figures shown in their account.

4.6 Maximum Bet and Conversion Rules

4.6.1 While a bonus is active, maximum stake per spin or round may be capped (for example £5) as stated in the promotion terms. Conversion limits on bonus winnings, free spins caps and other restrictions may apply (for example a cap of 5× the bonus amount or a maximum withdrawal from free spin winnings). Early withdrawal requests or breach of promotional rules may result in forfeiture of the bonus and associated winnings.

4.7 Game Contribution and Restrictions

4.7.1 Contribution of individual game types to wagering requirements varies by promotion. Slots commonly contribute 100%; many table games, video poker and crash/instant games may contribute 0%. Some games may be fully or partially excluded from bonus play; playing excluded games with an active bonus can lead to bonus forfeiture and account action. Users must consult the promotion terms and game restriction lists available in their account.

4.8 Time Limits

4.8.1 Time limits for completing wagering requirements are set out in the promotion terms. Representative public timeframes are 7 to 10 days for a welcome-stage bonus but may vary. The exact expiry period applicable to a bonus is shown in the bonus terms presented in the account.

4.9 Crypto Welcome Bonus

4.9.1 Where a crypto-specific welcome offer is made available, it will be subject to separate terms. Representative examples include a higher match percentage with a minimum qualifying crypto deposit and a higher wagering multiple (for example 40×). Crypto offers are typically alternatives to standard fiat offers and many be limited to specific currencies and blockchain conditions.

4.10 Recurring Promotions

4.10.1 Ongoing promotions such as deposit wheels, weekly leaderboards, rewards club coin accrual and cashback schemes may be offered. Each recurring promotion is governed by its own rules which specify eligibility, calculation of rewards, timeframes and wagering or conversion requirements.

4.11 Reload Bonuses (list any available)

4.11.1 Reload and deposit wheel rewards are offered on a tiered basis as described in the promotion rules. The value and form of rewards (cash, free spins or other prizes) and qualifying deposit bands differ by promotion and are subject to separate terms.

4.12 Free Spins Bonuses

4.12.1 Free spin allocations, eligible games and value per spin are defined in the applicable offer. Winnings from free spins may be subject to caps and wagering requirements. The denomination and withdrawal cap for free spin winnings are shown in the offer terms.

4.13 Cashback Offers

4.13.1 Cashback promotions, where offered, calculate a percentage of net losses over a specified period and are subject to minimum loss thresholds and wagering requirements. Cashback payment frequency and conversion rules are set out in the relevant promotion terms.

4.14 General Bonus Terms and Conditions

4.14.1 All bonuses and promotions are subject to the general bonus rules published in the promotions area and these Terms. Spinhub Casino reserves the right to amend, cancel or revoke any promotion at any time. Abuse of promotions (including bonus abuse, arbitrage, hedging, use of multiple accounts and playing excluded games) may result in forfeiture of bonuses and winnings, account suspension and recovery of funds.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

5.1.1 Where a VIP or loyalty programme is offered, tier names and benefits are published in promotional materials and account areas. Typical benefits include enhanced cashback, priority support and withdrawal processing. Benefits and tier thresholds are subject to change and are governed by specific loyalty programme rules.

5.2 How to Qualify

5.2.1 Qualification for VIP tiers is generally based on cumulative lifetime deposits or equivalent activity, as detailed in the programme rules. Published threshold examples are indicative only; qualification and promotion of personalised benefits remain subject to Spinhub Casino’s discretion.

5.3 Loyalty Program Description

5.3.1 Rewards Club or equivalent loyalty mechanics (such as coin accrual on eligible deposits) operate under separate programme rules. Coins or points are not cash unless expressly stated and may be redeemable only according to the loyalty store rules and conversion terms.

5.4 Loyalty Program Rules

5.4.1 Loyalty rewards, cashback and VIP benefits are subject to wagering, expiry and redemption rules. Cashback and loyalty credits may require wagering before withdrawal. Priority services and increased limits depend on verification and the operator’s internal policies.

6. Payment Methods and Banking Terms

6.1 Currency

6.1.1 Spinhub Casino may accept multiple fiat currencies (for example GBP, EUR, AUD, CAD and others) and selected cryptocurrencies where offered. Currency availability depends on the user’s selected account settings and applicable payment provider restrictions. The currency shown in account settings determines the currency of deposits and withdrawals.

6.2 Deposit Methods (Min/Max, Processing Times, Fees)

6.2.1 Accepted deposit methods may include cards (Visa, Mastercard), e-wallets (Skrill, Neteller), prepaid methods (Paysafecard), bank transfer, Apple Pay, Google Pay and other local methods. Minimum and maximum deposit amounts vary by method and geography and are published in the cashier. Deposits are generally processed instantly but may be delayed by payment service providers. Spinhub Casino does not normally charge deposit fees; third‑party fees may apply.

6.3 Crypto Payment Options

6.3.1 Where crypto deposits are accepted, supported currencies and deposit procedures are published in the cashier. Typical supported currencies include Bitcoin and Ethereum. Crypto availability varies by jurisdiction and is subject to blockchain confirmation times and crypto provider limits.

6.4 Withdrawal Methods (Min/Max, Processing Times, Fees)

6.4.1 Withdrawal options and limits are provided in the cashier once a user has completed any required KYC. Representative minimum withdrawal amounts may be shown as £50 or equivalent; maximum single and monthly limits depend on verification status and may be variable. Processing times include a pending period while checks are completed and additional time for beneficiary bank or payment provider transfers. Spinhub Casino may charge fees where permitted; users should refer to the cashier for current limits, timing and fees.

6.5 Withdrawal Conditions

6.5.1 Withdrawals are subject to verification, anti‑money laundering checks and any applicable wagering requirements. In some instances a minimum turnover on a deposit may be required prior to withdrawal. Requests may be paused or declined where Spinhub Casino has reasonable grounds to suspect fraud, dispute, regulatory or legal non-compliance.

6.6 Fees and Geo-availability

6.6.1 Spinhub Casino states no general deposit fee in tested markets but reserves the right to apply administration fees in accordance with these Terms and applicable law. Availability of payment methods depends on the user’s jurisdiction. Spinhub Casino disclaims liability for fees charged by banks, payment processors or crypto networks.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

7.1.1 All bonuses and promotional offers are governed by specific bonus terms which detail wagering requirements, maximum bet limits while a bonus is active, eligible games and contribution rates. Failure to comply with bonus terms may result in cancellation of the bonus and withholding of winnings.

7.2 Deposit Limits

7.2.1 Minimum and maximum deposit limits depend on payment method, jurisdiction and account status. Typical minimums are published in the cashier and may differ between fiat and crypto deposits. Users can set personal deposit limits via their account controls where available.

7.3 Withdrawal Limits

7.3.1 Withdrawal limits (daily, per transaction and monthly) depend on verification level and method. Representative public figures are illustrative only; Spinhub Casino will notify users of applicable limits in the cashier and during account verification.

7.4 Account Restrictions

7.4.1 Accounts are restricted for reasons including (but not limited to) suspected fraud, chargebacks, bonus abuse, multiple accounts, identity mismatch, self‑exclusion or regulatory non-compliance. Spinhub Casino may investigate and take action including withholding funds, suspending play, requesting documentation and closing accounts where permitted by law. Disputes of account actions must be submitted in writing via the support contact; response timeframes will be provided in Spinhub Casino’s complaints procedure.

7.5 Limitation of Liability

7.5.1 To the fullest extent permitted by law, Spinhub Casino’s liability for any claim arising from use of the services is limited to direct losses up to the value of the user’s net deposits less withdrawals in the preceding six months. Spinhub Casino is not liable for indirect, special or consequential losses, loss of profit, data loss or loss arising from technical failures beyond Spinhub Casino’s reasonable control.

7.6 Intellectual Property and Content Use

7.6.1 All software, content, graphics, trademarks and materials on the platform are the property of Spinhub Casino or its licensors. Users are granted a limited, non-transferable licence to use content for personal non-commercial purposes only. Reproduction, distribution or creation of derivative works is prohibited without prior written consent.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

8.1.1 Spinhub Casino provides a browser-based progressive web application (PWA) optimised for mobile devices. No native store apps are guaranteed unless published in the cashier or official download page and confirmed in account communications.

8.2 App Size (in MB/GB)

8.2.1 Size information is not applicable for the PWA; storage and cache usage depend on device and browser.

8.3 Fingerprint/Face ID Login

8.3.1 Native biometric login features are not guaranteed. Device-level password managers and biometric features may be used at the user’s discretion; Spinhub Casino does not control those device services.

8.4 Mobile Browser Optimization

8.4.1 The platform is optimised for mobile browsers with touch controls and responsive layouts. Performance depends on device capability, network quality and geographic routing.

8.5 Live casino on mobile

8.5.1 Live casino games are available via mobile browser where permitted by the provider and the user’s jurisdiction. Availability may vary by device and region.

8.6 User Experience and Speed on Mobile

8.6.1 Spinhub Casino seeks to maintain consistent user experience across devices. Actual speed and responsiveness are affected by third‑party providers, network latency and device performance.

8.7 Process of registration on mobile

8.7.1 Registration and verification follow the same steps on mobile as on desktop: account creation, personal details, T&C acceptance, verification and KYC where required.

9. Security and Fair Play

9.1 SSL & Encryption Standards

9.1.1 Communications between users and the platform are protected by industry-standard encryption. Specific TLS versions, certificate authorities and technical provider details are maintained by Spinhub Casino and updated as required. Users must ensure their device software is up to date to maintain security.

9.2 DDoS Protection / Firewall

9.2.1 Spinhub Casino implements technical and operational measures designed to mitigate service disruption. Details of specific providers or configurations are not published for security reasons.

9.3 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

9.3.1 Where Spinhub Casino is responsible for an operator-wide RNG certification it will publish such certificates. Third‑party game providers may hold independent certifications for their games. Users should consult the game provider documentation and the operator’s published certificates for formal evidence of testing and certification.

9.4 Provider Fairness

9.4.1 Fairness of games provided by third parties is governed by the providers’ own certification and licensing. Spinhub Casino uses reputable providers but cannot substitute for regulator oversight in jurisdictions where Spinhub Casino is not licensed.

9.5 Provably Fair Tools

9.5.1 Where provably fair tools are implemented for specific games, such functionality and verification instructions will be made available in the relevant game interface or help pages.

9.6 Customer Support (Channels, Response Time)

9.6.1 Customer support is available via live chat and email. Response times vary by channel and enquiry type; urgent or compliance matters will be prioritised in accordance with internal procedures.

9.7 Support Availability (Hours, Languages)

9.7.1 Support hours and available languages are published in account help sections. Typical languages reflected in public materials include English and a number of European languages. Specific hours of operation will be indicated in the support area.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

10.1.1 Spinhub Casino provides self-help tools that may include deposit limits, loss limits, wager limits and temporary time-outs. These controls can be adjusted via the account dashboard where available. Self-exclusion is supported but may require contact with support for certain durations.

10.2 Self-Exclusion

10.2.1 Users may request self-exclusion through their account or by contacting support. Self-exclusion requests are implemented in accordance with applicable law and Spinhub Casino’s procedures. Details of durations and consequences of self-exclusion are provided at the point of request.

10.3 Session Reminders or Loss Limits

10.3.1 Loss limits and similar measures are available. Session reminders and play time clocks may be implemented where required by law or by Spinhub Casino policy; availability varies by region.

10.4 Links to Support Organizations

10.4.1 Spinhub Casino provides information about responsible gambling and support organisations where appropriate. Integration with national self-exclusion schemes (for example GAMSTOP) depends on licence status and local regulatory requirements; no automatic integration with UK-specific schemes is claimed where no UK licence exists.

10.5 Differences from UK standards

10.5.1 As Spinhub Casino is not licensed by the UKGC, features mandated by UK law (such as GAMSTOP integration, UKGC affordability checks, or UK‑approved ADR routes) may not be available. Users in the UK should be aware of these differences and the potential impact on dispute and self‑exclusion remedies.

11. Advantages and Disadvantages

11.1 Pros

11.1.1 Public materials advertise a broad game catalogue, multiple providers, combined casino/live/sports features, fiat and crypto options and mobile-optimised access, together with self-service account limits and a tiered loyalty scheme where offered. These features are subject to availability and applicable terms.

11.2 Cons

11.2.1 Material disadvantages for some users include lack of UKGC licensing, potential absence of national self‑exclusion integration, variable transparency on operator corporate details, conditional withdrawal caps, potential restrictions on payment methods, stringent wagering and bonus caps, and limited public evidence of operator-wide independent audits. Users should weigh these factors before using the service.

12. General Casino Information

12.1 Year Founded

12.1.1 Public references indicate the brand commenced operations in 2025 with additional domains or promotional pages created subsequently. The exact founding date may be confirmed on request.

12.2 Operator/Parent Company

12.2.1 Public materials identify EINRAI LTD as an operating entity and reference other corporate names in certain pages. Users may contact support for clarification of corporate, regulatory and contact details.

12.3 Supported Languages

12.3.1 Supported languages are published in the account interface and help areas. Materials have referenced English and various European languages; language availability may change by domain and jurisdiction.

12.4 Accepted Countries

12.4.1 Service availability depends on the user’s country, KYC outcome and payment method. Acceptance of users from any given country is subject to Spinhub Casino’s internal policies and applicable law.

12.5 Restricted Countries

12.5.1 Spinhub Casino restricts access and account registration from certain countries, including (but not limited to) jurisdictions listed in promotional restrictions such as France and its territories, Comoros, the United States and territories, FATF-blacklisted jurisdictions and any territory prohibited by the issuing authority. Users are responsible for ensuring they are permitted to use the services.

12.6 Short brand description

12.6.1 Spinhub Casino is an offshore casino and sportsbook brand offering a wide selection of slot, live and instant games supplied by multiple third-party providers. The brand’s operational model, licensing and consumer protections differ from those of operators licensed in certain regulated markets; prospective users should review these Terms and regulation details before engaging.

12.7 Changes to Terms and Notices

12.7.1 Spinhub Casino may amend these Terms at any time. Material changes will be published and, where practicable, notified to users. Continued use following publication of changes constitutes acceptance. Users are responsible for reviewing Terms periodically.

12.8 Complaints and Dispute Resolution

12.8.1 Spinhub Casino will acknowledge receipt and provide details of the complaints handling procedure. Where Spinhub Casino is subject to an independent regulator or ADR scheme, details will be provided; in jurisdictions where Spinhub Casino is not licensed, regulatory remedies may be limited.

12.9 Governing Law and Jurisdiction

12.9.1 These Terms are governed by the law indicated in Spinhub Casino’s licence and account documents. Users accept that disputes may be subject to that jurisdiction and relevant dispute resolution procedures unless otherwise required by mandatory local consumer protection law.

12.10 Data Protection

12.10.1 Personal data is processed in accordance with Spinhub Casino’s privacy policy. Users consent to processing necessary for account administration, payment processing, fraud prevention and legal compliance. Contact for data protection matters is available via the support email.

12.11 Severability and Entire Agreement

12.11.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. These Terms constitute the entire agreement between the user and Spinhub Casino with respect to the services.